FAQ

If you need more help

ECO Funding can be complex to understand, this is why we made this section to hopefully answer your questions. If you feel we have missed something let us know and we will add it here. 

If you need more information or if you have any more questions, please feel free to get in touch with us on 0300 302 0221. 

  • Energy Funding Service, non for profit organisation are responsible to many installers and assessors through the country. We contact qualifying properties and run checks to see if the property or the people living in the property qualify. Once we establish using the network of assessors we will arrange your free ECO assessment. Once the assessment is complete we will arrange with our install partners  the installation of your free products. We are an important part, if we didn’t make contact to properties people wouldn’t know about the Government Scheme. Unfortunately the Government don’t spend on marketing to inform people about the scheme so its down to companies like ourselves to find the qualifying properties and people. We are an important part if it was not for companies like ourselves nobody would benefit.   

    Think of us like a travel agent, where we connect you to the assessors, installers and funding the destination being a warmer more energy efficient home.

If you have received our letter informing you that you or your property qualify for funding or information about the available government grants and schemes, the best thing to do would be to call us direct on the number mentioned on the letter. You can also call us on national contact no – 0300 302 0221 or check our website for more information or fill out the online application form.

Yes, we are 100% legitimate organisation. You can check our reviews provided by some of our previous customers here.

We work with in partnership with official local authority designated installers who have have contracts with many different providers of ECO funding including the major Big Six Energy companies. Hence, we can deliver most ECO products and installations completely Free.

Our services are recognised and approved by various Local Authorities and Councils. For example: Greater Manchester Combined Authority – https://www.greatermanchester-ca.gov.uk/what-we-do/environment/homes-workplaces-and-public-buildings/energy-company-obligation-scheme/ 

We are also one of the official sponsors of AFC Rochdale and you can check out more information about it here.

  • For detailed information about ECO funding and ECO4 Grants, please visit our ECO section by clicking the ECO4 Scheme button on the top menu bar or click the link here

  • ECO Funding is funding allocated via the Energy Company Obligation scheme, which is an Official UK scheme overlooked by OFGEM. Find more about ECO here
  • Energy Funding Service are proud to say we have never charged a single penny to any of its customers, and that is a big achievement to say we have now delivered over 100,000,000 in ECO Funding across the whole of the UK.

    From start to finish we don’t charge, even the phone number is free. So why not give us a call to see if you can gain access to the Free ECO Funding.

  • If you are not on benefits, you could qualify for the ECO Flex funding. Call Energy Funding Service 0300 30 20 221. We will check to see if you and your property qualifies, what products and funding we can allocate to you. We have access to a wide range of funding for those who are not in receipt of benefits along with those who are.
  • Yes, however we will need your landlord permission before we install any new products. Permission is normally granted by a landlord to us by using a LLPF form a landlord permission form.
  • Usually when you phone Energy Funding Service we will take some basic info about the property and yourself in order to see if you qualify. Within 2-4 working days we will have the results for the checks we do. Once we know you qualify we will send our assessor around again for Free, our qualified asessor will check your property so see what products you can have. Within 2 weeks from assessment we will be installing your new ECO products.  
  • Nothing, the products belong to you. If you move out and take the products with you or leave them it’s your choice. There is no payment at no stage before or in the future, yours to keep and enjoy.
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